Error Types

If you receive errorId when making a request to the API, you can check the errorCode and errorDescription fields for more detailed error information.

{
    "errorId": 1,
    "errorCode": "errorCode",
    "errorDescription": "errorDescription",
}

errorCode	errorDescription	Description

errorCode	errorDescription	Description
ERROR_SERVICE_UNAVALIABLE	Service is temporarily unavailable	Perhaps the server is under heavy load. Please try again later. If the issue persists, please contact customer service
ERROR_REQUIRED_FIELDS	Please check the following fields: XXX	Missing or incorrect field. Please carefully check your input
ERROR_THREADS_MAXIMUM	The recognition task has reached its maximum limit	When the number of concurrent requests exceeds the limit (1 concurrent request from task creation to recognition completion), this error will be prompted
ERROR_PAGE_NOT_FOUND	The requested page does not exist	The requested path does not exist
ERROR_BAD_REQUEST	Error in the request	An error occurred in the request. If the issue persists, please contact customer service
ERROR_INTERNAL_SERVER_ERROR	Internal server error	If the issue persists, please contact customer service
ERROR_IP_BANNED	Your IP address has been blocked for 10 minutes	If there are a large number of errors (reaching 1000 times) within a short period of time (1 minute), the system will automatically block for 30 minutes. Please check your error messages and retry
ERROR_TASKID_INVALID	The task ID does not exist or has expired	The ID requested is incorrect or has already expired
ERROR_TASK_TIMEOUT	The task has timed out	If the recognition process exceeds 120 seconds, a timeout error will be reported
ERROR_SETTLEMENT_FAILED	Failure in task point settlement	Please check your balance or contact customer service
ERROR_KEY_DOES_NOT_EXIST	Invalid account key	Please check whether your clientKey is correct. You can obtain it in the personal center
ERROR_ZERO_BALANCE	Insufficient account balance	Insufficient account balance. Please recharge
ERROR_NO_SUCH_METHOD	Unsupported request method	Only POST method is supported, and not the GET method
ERROR_TASK_NOT_SUPPORTED	Unsupported task type	The captcha type is incorrect or not yet supported
ERROR_CAPTCHA_UNSOLVABLE	Unable to recognize captcha	No charges will be deducted. Please retry
ERROR_NO_SUCH_CAPCHA_ID	Captcha task has expired	No charges will be deducted. Please retry
ERROR_RECAPTCHA_INVALID_SITEKEY	Invalid SITEKEY for target website	No charges will be deducted. If the SiteKey is confirmed to be correct, please retry
ERROR_UNKNOWN_QUESTION	Incorrect question ID	Please check whether the question ID is correct
ERROR_ILLEGAL_IMAGE	Image size does not meet the requirements	Please scale the image to the specified size: 450x450/300x300/100x100
ERROR_UNKNOW_450x450_QUESTION	This size is currently not supported for this question	The system may not be able to recognize images related to this question type. Please retry with other types of images
ERROR_PARSE_IMAGE_FAIL	Failed to parse image	Please confirm whether the image BASE64 encoding is correct
ERROR_IP_BLOCKED_5MIN	Due to too many error requests, access has been blocked	Due to too many error requests, access has been blocked. The system will automatically unblock after 5 minutes. Please refer to the development documentation for details on the automatic blocking mechanism
ERROR_NO_SLOT_AVAILABLE	Insufficient server resources, please retry later	Please wait for 3 seconds before retrying. Do not send a large number of repeated requests within a short period of time, as it may trigger the automatic blocking mechanism
ERROR_NO_SLOT_AVAILABLE_BLOCK	Insufficient server resources, please wait for 20 seconds and try again	If ERROR_NO_SLOT_AVAILABLE occurs more than 20 times within 1 minute, it will trigger automatic blocking. You will need to wait for 20 seconds before continuing to create tasks